Privacy Policy

Last updated: December 2024

BEAM Academy ("we", "us", or "our") operates the BEAM Academy tutoring centre and website (beamacademy.info). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tutoring services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact or trial booking form
• Enrol your child in our tutoring programs
• Communicate with us via phone, email, or SMS
• Access our Student Portal

This information may include:

• Parent/guardian name and contact details (phone, email, address)
• Student name, year level, and school
• Academic records and assessment results
• Payment information

How We Use Your Information

We use the information we collect to:

• Provide and manage tutoring services
• Communicate with you about lessons, schedules, and progress
• Send SMS confirmations and reminders
• Process payments and maintain records
• Improve our services and develop new programs
• Respond to your enquiries and support requests

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in operating our business (e.g., payment processors, SMS services)
• Legal authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Student Portal

Our Student Portal stores academic progress data including assessment scores, homework submissions, and learning materials. Access is restricted to authorised students, parents/guardians, and BEAM Academy staff. Login credentials should be kept confidential.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

Children's Privacy

We collect student information with parental consent for the purpose of providing tutoring services. We do not knowingly collect information from children without parental involvement.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.