Privacy Policy

Last updated: 4 June 2026

BEAM Academy ("we", "us", or "our") operates the BEAM Academy tutoring centre and website at beamacademy.info. This Privacy Policy explains how we collect, use, and protect information provided through our website, enquiries, diagnostic bookings, trial lessons, and tutoring services.

Information We Collect

We may collect personal information when you:

• Submit a contact, diagnostic, booking, or trial form
• Enrol a student in OC, selective, high school, or HSC tutoring
• Communicate with us by phone, email, SMS, or in person
• Use online support channels where available

This information may include:

• Parent or guardian name, email, and phone number
• Student name, year level, school, and selected subjects
• Academic goals, diagnostic notes, assessment results, homework, and progress records
• Payment and billing information processed through our payment providers

How We Use Your Information

We use the information we collect to:

• Respond to enquiries and arrange diagnostic or trial lessons
• Provide tutoring, learning materials, feedback, and progress updates
• Manage timetables, attendance, make-up lessons, and enrolments
• Send practical service messages such as confirmations and reminders
• Process payments, invoices, and records
• Improve our lessons, curriculum, and operations

Information Sharing

We do not sell, trade, or rent personal information. We may share limited information with service providers that help us operate the business, such as payment processors, website hosting, CRM, email, SMS, or scheduling tools. We may also disclose information if required by law.

Data Security

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. No online service can be guaranteed to be completely secure, so we also encourage families to keep login details confidential.

Student Records and Support Channels

If online support access is provided, it may contain lesson materials, progress notes, homework, attendance, or booking information. Access is restricted to authorised students, parents or guardians, and BEAM Academy staff.

Cookies

Our website may use cookies or similar technologies for site functionality, analytics, advertising measurement, and improving the browsing experience. You can disable cookies in your browser, though some features may not work as intended.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and operational record-keeping requirements. You may also opt out of marketing communications.

Children's Privacy

We collect student information with parent or guardian involvement for the purpose of providing tutoring and related services. We do not knowingly collect student information without appropriate parent or guardian involvement.

Changes to This Policy

We may update this Privacy Policy from time to time by publishing the revised version on this page.